General commercial terms and conditions
Table of contents

    I. General Provisions

    1. The owner of the wholesale shopping platform is Import-Eksport Henryk Głód company, ul. Spółdzielcza 44/4, 51-662 Wrocław, entered into the register of economic activity of the city of Wrocław, under number 25116 on 07.09.1990, NIP [Tax Identification Number]: 898-000-52-51 and REGON [National Official Register of Business Entities Number]: 005957493.
    2. The website is intended for business entities solely.

    3. Orders at website may be placed provided that the Client registers and creates an account.


    II. Registering and creating an account

    1. In order to register and create an account at website one needs to send a registration form filled in a proper manner.
      To complete the form, click here: WHOLESALER REGISTRATION FORM.

    2. Account activation:

      • for Polish companies – after verification of the data submitted in the Central Registration and Information on Business
      • for companies from the EU countries – after verifying the VAT number at or individually by contacting the Client.
      • for companies outside the European Union – after personal contact with the Client.
    3. Prior to registration, each Client is required to become acquainted with the contents of the “General commercial terms and conditions” of service.

    4. By registering, the Client agrees for its personal data provided in the registration form to be used to execute the agreement, i.e. ship the order and issue a VAT invoice.

    5. Additionally, the Client may agree for a newsletter about new products and promotions to be sent to it. (Pursuant to the Act of 29 August 1997 on Personal Data Protection, Dz.U. [Journal of Laws] No. 101 of 2002, item 926, as amended).

    6. Personal data provided by you shall be stored and processed solely by the owner of website and it shall not be made available to any third parties.


    III. Prices

    1. After logging in, prices at the website are visible only to Clients who have been verified by our company.

    2. The current offer available on is given in net prices and does not include VAT.
    3. The gross amount – including VAT – is given at the last stage of the order.
    4. VAT shall not be added to foreign Clients from the EU countries who:
      • settle the VAT in their respective countries;
      • hold a positively verified EU VAT number –


    IV. Order processing


    1. Orders shall be submitted online. In case of any problems, we can accept your order by e-mail or phone.
    2. Orders are processed subject to availability of the products in stock in the shortest possible time – Clients are informed of possible delays and goods shortages.
    3. NOTE: The minimum amount of purchase shall be PLN 500.00 net or one package! - no minimum order amount - only to 31 December  2014.
    4. The goods shall be sent provided that a payment is made or cash on delivery payment method is chosen.
    5. In the case of paying in advance, the Client shall have 5 days to pay for the order.
    6. VAT invoices shall be issued on the basis of the registration data.


    V. Payment

    1. The following payment methods are available:
      • payment before shipment;
      • cash on delivery – only for deliveries performed in Poland.
    2. In case of payments before shipment, the available payment methods are as follows:
      • standard transfer;
      • credit card and quick online payment systems (PayPal,
    3. When using quick online payment systems, an additional fee shall be added to the order. The fee is specified when selecting the method of payment.
    4. For shipments to countries outside the European Union customs duty is added.
      The amount of the customs duty is given while placing the Order.
    5. If the Client fails to collect the parcel sent cash on delivery, the next order will be executed only upon advance payment.
    6. Data for standard money transfers:
      • transfers in PLN:
        Henryk Głód, ul. Spółdzielcza 44/4. 51-662 Wrocław
        Bank BZ WBK
        45 1090 1014 0000 0001 1627 2150
      • przelewy w EUR:
        Henryk Głód, ul. Spółdzielcza 44/4. 51-662 Wrocław
        Bank ING
        IBAN: PL 75 1050 1575 1000 0090 7272 4033


    VI. Shipment


    1. Shipping costs depend on the country of delivery and the total weight of the ordered products.
    2. The total cost of delivery is calculated automatically when placing the order.
    3. In the case of shipments abroad, the total cost of delivery may change – in such case, the Client will be informed.


    VII. Complaints and Returns


    1. We do not accept returns.
    2. In the case of a qualitative or quantitative complaint, please contact us:
      • by e-mail:
      • by phone: +48 71 3103708


    VIII. Final Provisions


    1. The warehouse owner may amend the contents of the “General commercial terms and conditions”.
    2. The said amendments shall apply upon their publication on the website. Registered customers will be informed of any such amendments.
    3. Orders placed prior to the change of the commercial terms and conditions will be executed pursuant to the previous provisions.
    4. By placing an order at the Client represents that it has got acquainted with the contents of the “General commercial terms and conditions” and accepts them.
    5. In case of a default by the ordering party of the provisions of the “General commercial terms and conditions”, the owner of the warehouse shall be authorised to cancel the placed order.
    General commercial terms and conditions
    Discount offer
    Shipping costs
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